Privacy Policy

The Foundry PR ("we", "us", "our") provides public relations and marketing services to businesses across Surrey, Sussex and Kent. This policy explains how we collect, use, and protect your personal information when you visit thefoundrypr.com or engage with our services.

We may collect the following types of information:

• Contact details you provide via our contact form, email, or phone — such as your name, business name, email address, and phone number.
• Enquiry details — information you share about your business and PR/marketing needs when getting in touch.
• Technical data — such as IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools when you use our website.
• Client and campaign data — if you become a client, information necessary to deliver our services (e.g. business details, media contacts, campaign materials).

We use your information to:

• Respond to enquiries and provide quotes or proposals
• Deliver, manage, and improve our PR and marketing services
• Communicate with you about your account or ongoing campaigns
• Send updates, tips, or marketing communications (only where you've agreed to receive them)
• Understand how visitors use our website, to improve its content and performance
• Meet our legal and accounting obligations

Under UK GDPR, we rely on the following legal bases:

• Consent — for marketing emails and non-essential cookies
• Contract — to deliver services you've engaged us for
• Legitimate interests — to respond to enquiries and improve our website
• Legal obligation — where we must retain records (e.g. for tax purposes)

We do not sell your personal information. We may share it with:

• Trusted third-party tools we use to run our business (e.g. email platforms, website hosting, analytics providers)
• Media contacts or publications, only where relevant and necessary to deliver PR services on your behalf, and only with your knowledge
• Authorities, where required by law

Our website may use cookies and similar technologies to:

• Enable core site functionality
• Understand how visitors use our site (analytics)
• Support any advertising or social media integrations

We retain personal information only as long as necessary:

• Enquiry data is kept for a reasonable period in case you follow up, then deleted if no relationship begins
• Client data is retained for the duration of our working relationship and afterwards only as required for legal, accounting, or tax purposes
• You can request earlier deletion at any time (see Section 9)

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no online service can guarantee complete security, and we encourage you to take care when sharing sensitive information online.

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information ("right to be forgotten")
• Object to or restrict certain processing
• Withdraw consent at any time (e.g. unsubscribe from marketing emails)
• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will reflect the most recent revision.

If you have any questions about this Privacy Policy or how we handle your information, please get in touch via our Contact page or email us directly.